01
Website & CMS
Launch and manage your pharmacy website with a healthcare-grade content management system — your domain, your brand, our infrastructure.
Services · For independent pharmacies
The all-in-one digital platform for modern Pharmacies.
Manage your pharmacy operations, the customer experience and your digital presence with a single, powerful platform — built for efficiency, growth and compliance from day one.
Live in 14 daysGDPRHosted in Frankfurt
Online appointmentsAI chatbot supportMobile app experience
The platform
Everything you need for your pharmacy. All in one place.
From operations management to customer engagement — Mediloon simplifies every part of your pharmacy workflow. No second vendor, no second invoice.
02
Appointments & scheduling
Patients book online — for vaccinations, consultations or courier pickup — and manage appointments without manual coordination or phone tag.
09:30 · K. HoffmannConfirmed
10:15 · M. WolffConfirmed
11:00 · A. KöhlerPending
03
Mobile app & AI support
A branded patient app with built-in AI chatbot — Medi answers in German and English, around the clock, trained on your hours and your range.
"Do you have Ibuprofen 400?"
"Yes — 142 in stock. Courier?"
04
Inventory & orders
Track stock, manage orders and get real-time visibility — connected to ADG, SOAP, awinta, NOVENTI, Lauer-Fischer. No more stockouts.
Ibuprofen 400 · 50 ct.142In stock
Metformin 850 · 100 ct.6Low
Pantoprazol 40 · 14 ct.0Reorder
Inside the platform
Built to simplify every part of your pharmacy operation.
Four areas the platform takes over — running quietly behind the counter while you take care of patients.
01 · Inventory & orders
Manage inventory and orders without errors.
Track stock, manage prescriptions and process orders in real time — less manual work, no stockouts, more efficiency at the counter.
- Live inventory from ADG/SOAP, no double entry
- Automatic re-ordering when safety stock is breached
- Expiry tracking 90 / 60 / 30 days ahead
Live counter dashboard
Live
0 today
↗ +22% vs. last week
02 · Patient experience
Shape patient interactions seamlessly.
Online appointment booking, instant chatbot support and smooth communication — for a faster, more convenient patient experience and less load on your team.
- Bilingual AI chatbot (DE + EN), 24/7
- Refill reminders via the app
- Appointment confirmations via SMS or KIM mail
Hi! Do you have Ibuprofen 400 mg in stock and when can I pick it up?
Yes — 142 units in stock. Pickup until 18:30, or courier between 16:00–18:00.
Courier, please.
03 · Insights & analytics
Better decisions through clear insights.
Gain real-time insights into customer behavior, revenue data and operations — spot opportunities sooner, reduce inefficiencies, and improve overall performance.
- Live dashboard, refreshed every 60 seconds
- Top items by week, month, season
- Counter performance & wait times
Counter analytics
Live
12,480 today
↗ +22% vs. last week
04 · E-prescription lifecycle
Manage prescriptions digitally — fast and secure.
Native e-prescription and CardLink processing — validated via TI in under 200 ms, routed to the right counter, ready for pickup or courier.
- Native TI · gematik validation in < 200 ms
- CardLink-ready · app or counter intake
- Click & collect or courier in one click
E-prescription lifecycle
Avg 8.2 s · click to explore
Intake
App or counter
Validation
TI + insurer
Picking
Picker confirms
Dispatch
Courier or pickup
Live queue
M. HoffmannIbuprofen 400AppDispatched180 ms
K. WolffMetformin 850CardLinkValidated197 ms
8.2sAvg cycle
99.8%TI uptime
<200msValidation
3RxIn queue
Built to grow with your pharmacy
From your first custom website through to a fully managed marketing machine — compare the plans and see exactly what is included at every stage.
Choose your plan
Limited-time offer
| Basic plan | Pro plan | Premium plan | |
| Custom website | Basic plan: Included | Pro plan: Included | Premium plan: Included |
|---|---|---|---|
| Online shop | Basic plan: Included | Pro plan: Included | Premium plan: Included |
| Your own pharmacy app | Basic plan: Included | Pro plan: Included | Premium plan: Included |
| Custom design & branding | Basic plan: Included | Pro plan: Included | Premium plan: Included |
| Working-time management | Basic plan: Not included | Pro plan: Included | Premium plan: Included |
| Automated appointment booking | Basic plan: Not included | Pro plan: Included | Premium plan: Included |
| Blog functionality | Basic plan: Not included | Pro plan: Included | Premium plan: Included |
| Blog post writing | Basic plan: Not included | Pro plan: Not included | Premium plan: Included |
| Image creation for own-brand products | Basic plan: Not included | Pro plan: Not included | Premium plan: Included |
| Google Ads advertising | Basic plan: Not included | Pro plan: Not included | Premium plan: Included |
| Social media advertising | Basic plan: Not included | Pro plan: Not included | Premium plan: Included |
| Marketing planning | Basic plan: Not included | Pro plan: Not included | Premium plan: Included |
| Campaign creation & execution | Basic plan: Not included | Pro plan: Not included | Premium plan: Included |
| Ongoing optimisation | Basic plan: Not included | Pro plan: Not included | Premium plan: Included |
FAQ
More questions about our
pharmacy platform?
If anything is unclear — or you'd like a demo tailored to your workflow — get in touch. We're happy to answer.
Mediloon is the operating platform for independent German pharmacies. It bundles your website, branded patient app, AI assistant, inventory, prescription routing and delivery service into one system — native to TI, E-Rezept and CardLink.
Yes — natively. Patients submit via the app, NFC card or QR token. Signatures are end-to-end verified through the TI in under 200 ms and land directly in your counter queue.
Mediloon comes in three plans: Basis-Tarif at €199 per month, Profi-Tarif at €299 per month (currently reduced from €399) and Premium-Tarif at €1,299 per month — each plus a one-time €300 setup fee. Every plan includes a custom website, webshop, your own branded pharmacy app and individual branding. Profi adds working-time management, automatic appointment booking and the blog function; Premium adds the full managed marketing package.
Live in 14 days, from design to go-live. Includes content migration, ADG/SOAP/inventory-system integration, on-site training and TI compliance. Your domain, your logo, your team stay yours.
Yes. GDPR-compliant, and all pharmacy and patient data is hosted in Frankfurt on multi-AZ infrastructure. No third-country transfer.
Yes. We maintain bridges to ADG, SOAP, awinta PROKAS, NOVENTI, Lauer-Fischer, KIM-Mail and most German pharmacy management systems. No rip-and-replace — Mediloon sits on top of what you already run.
Let's talkReady for the
Ready for the
next step?
30 minutes. We share the screen of a live pharmacy and adapt it to your workflow — honestly, no sales pitch.
- Emailkontakt@mediloon.de
- Phone+49 172 4408076
- AddressDessauer Str. 6, 04129 Leipzig, Germany
GDPR-compliant contact
Your data stays in the EU · never shared with third parties
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